How many of you have had negative experiences in high street phone shops while trying to buy new phones or other equipment?
Ransackers Association has had many discussions in recent years over this issue. We are all about later life learning and education: part of this is access to information and use of the web.
The throwaway society is with us and IT and communications devices wear out or start malfunctioning after 4-6 years. This is very annoying for some older people, who often try to buy things to last, and who object to replacing their kit so often. Without working phones, tablets and pcs people can get excluded from so much information and ways of communicating.